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Patterned after Amazon.com, this online book store virtually
runs itself. Order, fulfillment, inventory, and credit card data are tranfered
real-time to ensure the fastest and most error free environment.
Online Book Store
The Troll Book Store
website is designed, produced and maintained by Sundance MediaCom.
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This online store accepts credit card purchases, which are
authorized during the checkout process |
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Orders are transmitted to the Troll warehouse, which fullfills
them and transmits back data on the shipping tracking number and any problems
or out of stock items. |
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Orders are recalculated based on actual shipment, and the
credit card is charged upon shipment. |
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Emails are sent to the user notifying him of his shipping
tracking information. |
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Real-time inventory is kept of the warehouse stock, minus
the number sold online. The moment the last in-stock book has been ordered, the
item becomes labeled "out of stock" on the website. |
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It has both a shopping cart and a wish list (which are stored
for registered users). |
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The online store accepts coupons and gift certificates.
A back-end admin tool allows troll to set up coupons themselves, based on a variety
of criterea. |
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This admin tool also allows customer service
to credit items, or adjust orders. |
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Comprehensive Customer
Service center encouraging online communication with automated and coded forms
and replys. |
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A current "best-sellers" list is calculated
by the server and displayed on the home page |
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Users can seach in a variety of ways, and can
customize how they want the search results to look. |
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A whole lot of data for each book is presented
to the user by way of a large relational database |
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User reviews are also featured, and administered
by Troll with a back-end tool. |
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